I recently submitted a request for Kroger coupon policy and here is the response I received;
Thank you for contacting The Kroger Co. The coupon policy for your area is as follows:
Internet Coupon Policy ALL Banner Stores!!
We only accept printable coupons if they scan properly at checkout.
We do not accept "FREE product" printable coupons, with no purchase requirement. Buy-one-get-one-free coupons and other values that have a purchase requirement are acceptable but will be MUCH less common than traditional value-off coupons.
We do not accept coupons for more than about 75% of a product's value without advance notice. Legitimate PAH coupons will not be for a high value relative to the cost of the item. For example, a $2 off coupon will be acceptable for a product that normally sells for $5 or more, but a $2 off printable coupon for a product that sells for $2.25 is unlikely to be legitimate.
Coupons will be rejected if they appear out of proportion or blurry, or are obvious duplicates. Legitimate PAH coupons are never copied, sold or traded. Nearly all coupons are "non-transferable" meaning they should not be photocopied or scanned and distributed to others.
Coupons will be rejected if they appear to have been altered in any way.
PAH coupons can be checked for validity at http://www.printcoupons.com/.
Manufacturer coupons of $.50 or less will be "Doubled".
Manufacturer coupons over $.51 will be redeemed at face value.
This Does Not apply to "Free", Kroger, Retail Food Store coupons, Electronic Coupons on the Kroger Plus Card or items prohibited by law.
Does accept Competitor Pharmacy Coupons.
Cannot use LCM or Competitor Coupons in conjunction with the $4 Generic Program.
General Coupon Policy:
Limit one (1) manufacturer coupon per item purchased.
Limit one (1) store coupon per item purchased.
One (1) manufacturer and One (1) store coupon can be used on the same item.
Coupons cannot be used on "Free" items.
Does Not accept coupons that are expired.
Amount refunded cannot exceed the cost of the item.
The store manager has the right to accept, decline, or limit the use of ANY coupon upon view.
The store manager has the right to limit the Quantity of coupons/items used/purchased in a single transaction, by a single customer, or in a single day
Customer is responsible for tax on all items even "Free" items.
I hope this information is helpful. Thank you for taking the time to e-mail us. We appreciate your business.